Preliminary Program


Day 1 – Thursday – October 17 – 9 a.m. to 5 p.m.
Optional Workshops with an extra fee added to COINS package.

9 a.m. – 12 p.m.
Workshop 1: (International)

Topic: Talk to influence: how to unlock the hidden power of your voice.

Summary: Would you like to gain the ability to speak confidently  in public without feeling blocked or nervous? Grow your secretarial career, improve your professional and personal  relationships, become a respected leader in your company, through the exclusive Keppean therapeutic method . This practical workshop will be  taught in Portuguese and will help you understand and deal with inconscientized emotions and intentions so you can speak more clearly, comfortably  and eloquently   to improve your work environment and your personal and professional life.

Susan Berkley: USA (President of “The Great Voice”)

2 p.m. – 5 p.m.
Workshop 2

Topic: Travels, corporate and personal, and the essential applications.

Summary: What to do? Where to stay? Which is the best flight? How to walk around the city? Answering such questions is very easy when using apps that really make our travel easier. From the preparation to the trip itself, the solutions are amazing. And very productive. In this workshop you will learn how to take better advantage of these features. What’s more, you can install them on your cell right away and go on a trip!

Fernando Andrade – São Paulo (Lecturer and professor)


Day 1 – Thursday – October 17 – 9 a.m. to 5 p.m.
Scientific Programming

9 a.m.- 10 a.m.
Lecture: Learning to teach: analyzing multiple intelligences in executive secretarial courses.

Prof.  Patrícia Battisti – Toledo/PR (Course of Executive Secretariat of Unioeste Executivo da Unioeste)

10 a.m. 11 a.m.
Lecture: Scrum: a framework for agile transformation

Prof. Fábio Gomes Rocha – Aracaju/SE (Computer Science Nucleus of Universidade Tiradentes)

11 a.m. 12 p.m.
Presentation of Articles
           12 p.m. Lunch Break
2 p.m. – 3 p.m.
Lecture: AI – Artificial Intelligence or Automatic Stupidity? Can machines think and feel?

Dr. Valdemar Setzer – Department of Computer Science (University of São Paulo – USP)

3 p.m. – 5 p.m.
Presentation of articles
5 p.m. Honorable mention to the three best complete articles


Day 1 – Thursday – October 17

2 p.m. – 5 p.m. Registration and Opening of Expo COINS
6:30 p.m. COINS 2019 Opening Ceremony
8 p.m. Opening Lecture: The Future is Now

 Lígia Zotini – São Paulo – SP


Day 2 – Friday – October 18

8:30 a.m. Tours to Expo COINS
9:00 a.m. – 10:30 a.m.
Lecture: I Artificial e Humanized Intelligence

Prof. Augusto Dutra Galery – São Paulo/SP (Professor at FECAP)

10:30 a.m. – 11:30 a.m. Expo COINS e Networking Coffee
11:30 a.m. – 1:00 p.m.
Lecture: Good morning, Mr. Mandela! An example of assistance based on Trust and Loyalty

Zelda La Grange – South Africa (Former Personal Assistant to Mr. Nelson Mandela)

1:00p.m. – 2:30 p.m. Lunch Break
2:30 p.m. – 4:00 p.m.
Lecture: Robots vs. Secretarial Professionals: who will support managers in the future?

Érika Martín – Spain (Author of the personal blog “Anécdotas de Secretarias”)

4:00 p.m. – 5:00 p.m. Expo COINS, Networking Coffee and presentation of posters
5:00 p.m. – 6:30 p.m.
Lecture: Entrepreneurship by Opportunity or Need?

Claudius D’Artagnan – São José dos Campos /SP (Director at Propar Empresarial)

6:30 p.m.
Focus – Forum of the Executive Secretariat Committee of the Federal District

Theme: The core business of secretariat: a critical analysis of secretarial action focusing on multiple intelligences

Jefferson Sampaio – Brasília/DF
Michelle Soares – Brasília/DF
Kellen Torres – Brasília/DF


Day 3 – Saturday – October 19

9:00 a.m.: – 9:30 p.m.
Lecture: Sponsor’s Spot
9:30 a.m.- 10:15 p.m. Letter from São Paulo + Award to the three best posters
10:15 a.m. – 10:45 a.m. Expo COINS + Networking Coffee
110:45 a.m. – 12:15 p.m.
Grand Lecture: Designing Scenarios and Future: Knowing, Communicating, Connecting, Collaborating, Celebrating…

Lala Deheinzelin – São Paulo/SP (Fluxonomia 4D)

Please Note!


Our commitment is to provide discussions and study of relevant topics by qualified speakers.   Any changes may be due unforeseeable circumstances or force majeure.   If any speaker be absent, he will be replaced by another specialist who is able to lead the discussion as scheduled.